911 dispatchers recognized with Christmas dinner

CREATED Dec. 25, 2012

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Reporter: Cory Marshall

TUCSON (KGUN9-TV) - It's a concierge Christmas of sorts as Tucson Fire Foundation volunteers show appreciation for dozens of 911 dispatchers. Inside Tucson's 911 communications center volunteers served up a Christmas dinner for the seemingly forgotten public servants.

"They're totally anonymous. They work in a vacuum and nobody knows that except the citizens and the community rely on them to be there when they need them and they sure are," TFF volunteer Patty Vallance said.

This is the second year the non-profit foundation carried out the custom Christmas feast.

"In terms of holidays, it's really important to be with your family and dispatchers are a family of their own. These men and women of the first responders community -- they give up that family time to be here with this family, to take care of your family," Vallance continued.

Sandy Innes is a Public Safety Communications Supervisor for the Tucson Fire Department. She has been working with 911 dispatch for 18 years.

"For us behind the scenes, sometimes we're kind of the forgotten ones. So this appreciation just makes us feel-- I can't even put it into words how grateful it can be," Innes told 9OYS.

Today, she says, she feels appreciated.

"It's awesome that they think of us and say hey, we know you're there and this is our way of saying thank you for what you do," Innes said.